Service&Support
Posted by SingpackClub on
SINGPACK places after-sales service in a very important position, has a complete support and after-sales service network, emphasizes providing customers with high-quality products, and will also create high-quality services for customers.
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Warranty policy: All product hardware are provided with 1 year full warranty, if there is any product defective in the coverage period, the product will be repaired or replaced free of charge. Plus 2 years labor free warranty, including free diagnostics, and labor over the entire coverage period, fees may apply on parts replacement. Lifetime online technical support. Lifetime maintenance on System and song updates.
- We have professional pre-sales/after-sales support teams in many regions around the world. Door-to-door installation services are available, and our outlets currently cover Toronto, Vancouver, Montreal, Calgary, Edmonton, and Ottawa in Canada and Sydney in Australia, the support networks are still expanding.
- wechat： Singpack
whatsapp: 604 9680899
Email：support@singpack.club
Phone： Greater Toronto Area, Hamilton, London, Windsor Area：
Line 1: 647 980 5620
Line 2: 236 509 8871
Local service wechat: gfwokk
Ottawa, Gatineau, Kingston area：
Line 1: 613 878 2581
Line 2: 613 261 0899
Local service wechat: huhao820522 OR Leobode
Calgary: 604 968 0899
Local service wechat: Singpack
Edmonton: 780 932 0909
Line 1: ivy_xiao99 OR Singpack
Montreal, Quebec area:
Line 1: 514 826 9998
Line 2: 514 578 8123
Local service wechat: taotao810215 OR yytt56
Greater vancouver area:
Line 1: 236 509 8871
Line 2: 604 968 0899
Local service wechat: Singpack 或 Luxixi0225
Sydney, Australia: +61 41 0278478
Local service wechat: SingpackSydney